Privacy Policy

Introduction

BizAssist ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered business finance assistant.

Information We Collect

Personal Information

• Name and email address (via authentication)
• Profile information you choose to provide
• Communication preferences

Usage Information

• Chat conversations and interactions with our AI
• Documents and files you upload or process
• Feature usage patterns and preferences
• Device and browser information
• IP address and approximate location data

Automatically Collected Information

• Cookies and similar tracking technologies
• Application performance metrics
• Error logs and crash reports

How We Use Your Information

• Provide, operate, and maintain the BizAssist service
• Process and respond to your chat interactions and requests
• Analyze usage to improve our AI models and product experience
• Personalize content and recommendations
• Maintain platform security and prevent fraud or abuse
• Communicate with you about updates, changes, or issues
• Comply with legal and regulatory obligations

Information Sharing

We do not sell your personal information. We may share information only in these situations:

• Service Providers: With trusted third parties who help us operate, maintain, or improve BizAssist.
• Legal Requirements: When required to do so by law, subpoena, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• Protection: To protect our rights, property, or safety, and that of our users.

Data Security

We implement reasonable technical and organizational measures to protect your information, including:

• Encryption in transit where appropriate
• Secure storage of sensitive data
• Access controls and authentication mechanisms
• Monitoring and logging of critical systems

However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide the service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may contact us to request deletion of your account and associated data, subject to any legal obligations we may have to retain certain information.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Restrict or object to certain types of processing
• Request a copy of your data in a portable format

International Data Transfers

Your information may be transferred to and processed in countries other than your own. Where required, we take appropriate safeguards to protect such transfers in accordance with applicable data protection laws.

Children's Privacy

BizAssist is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@bizassist.app